Terms of Service

Welcome to SwiftSole EU ("www.swiftsoleu.shop"). These Terms of Service govern your use of our website and the purchase of our premium footwear products, including hiking boots, running shoes, sneakers, sandals, and formal footwear. By accessing or using our services, you agree to comply with these terms.

1. Introduction & Acceptance of Terms

SwiftSole EU specializes in high-performance and fashion-forward footwear designed for various activities and terrains. By placing an order or creating an account, you confirm your acceptance of these Terms and our Privacy Policy. If you disagree with any part, please discontinue use immediately.

2. Account Responsibilities

To purchase products, you may need to create an account. You agree to:

• Provide accurate and current registration information
• Maintain password confidentiality
• Notify us immediately of unauthorized account activity

We reserve the right to suspend accounts for suspicious activities or violations of these Terms.

3. Product Information & Order Terms

We strive for accuracy in product descriptions and imagery, but minor variations may occur. All footwear is designed for specific uses:

• Performance Footwear (Hiking/Running): Not intended as medical or orthopedic devices
• Water-Resistant Footwear: Provides protection against light moisture but not complete submersion
• Formal Footwear: May require break-in periods for optimal comfort

Orders constitute an offer to purchase, which we accept upon shipment confirmation.

4. Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Prices are in EUR and include VAT where applicable.

Shipping: Delivery times vary by destination. Customs duties are the customer's responsibility.

Returns: Unworn, undamaged items in original packaging may be returned within 30 days of delivery for refund or exchange. Return shipping costs are borne by the customer unless the item is defective.

5. Intellectual Property Rights

All website content, including logos, product designs, and descriptions, are our exclusive property or licensed to us. Unauthorized use, reproduction, or distribution of any materials is prohibited.

6. Disclaimers & Limitations of Liability

Product Use:

• Hiking and trail footwear is designed for recreational use, not professional mountaineering
• Running shoes provide general support but are not substitutes for medically prescribed footwear
• Sandals and flip-flops may not provide adequate protection for all surfaces or activities

To the maximum extent permitted by law, we disclaim liability for:

• Incorrect product selection or fit
• Wear and tear from improper use or maintenance
• Consequential damages from product use

7. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Netherlands. Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes may be submitted to the competent courts in Amsterdam.

8. Contact & Effective Date

For questions regarding these Terms, contact us at [email protected]. These Terms are effective upon your first use of the website or purchase of products.